TERMS and CONDITIONS
1)GENERAL:
a)Prices
b)Cancellation/Returns
c)Order processing timescales
d)Timescale
e)Liability
f)Payment and interest
g)Title and risk
h)Collection
I)Uncollected orders
j)Force majeure
k)Data protection
l)Limitation of liability
2)BESPOKE FRAME SERVICES
a)Mailing of pictures
b)Stretching canvass
c)Dry/Cold mounting
3)PICTURE CARE GUARANTEE
a)Limited remedy
b)Qualifying conditions
Conditions: The contract shall be governed by the laws of Nigeria 🇳🇬
These terms shall form a the basis of the contract between the seller and the buyer in relation to the sale of goods and/or services, to the exclusion of all other terms and conditions including the buyers standard conditions of purchases, or any conditions which the buyer may purport to apply under any purchases or confirmation of order or any other document.
All goods and services shall be deemed to be an offer by the buyer to purchase goods and/or services from the seller pursuant to these terms.
Acceptance of delivery of the goods or commencement of the services shall be deemed to be conclusive evidence of acceptance of our terms and conditions.
These terms represent the whole of the agreement between the seller and the buyer. They supersede any conditions previously issued.
These terms apply to all orders for goods and services including those placed online(via our website nickobi.com.ng)
a)Prices:All prices are displayed and quoted in NIGERIA 🇳🇬 NAIRA.
b)Cancellations/Returns:Our cancellation policy is as for the consumer contracts regulations (Act 2013)
Once an order for made to measure goods(tailoring made)has started to be manufactured it cannot be change or cancelled for any reason whatsoever.
Made to measure goods we supply include, but are not limited to picture frames, mounts, boards and glass mode to measure goods cannot be returned for a refund unless they are unfit for purpose or not as described.
We can only accept returned goods by prior arrangement returned stock lines will be subject to a minimum restocking charge of 20% of the current price, plus the cost of the postage.
c)Order processing timescales:If you need your order urgently please call(08167974331) to discuss prior to placing your order and we will do everything possible to meet your requirements.
Order processing timescales are defined as the time between your order being placed/acknowledged by our confirmation email and the date on which we dispatch your order.
The order processing time varies depending on the size and quantity of your order and general demand. Timescales are not guaranteed, but we always endeavor to process your order AS FAST AS POSSIBLE.
Pls note that if you are ordering past 7pm your order may not start to be processed until the next working day. Our framing workshop is open MONDAY-SATURDAY, they are only working days. SUNDAYS are not counted as working days.
Product Typical order
type Processing time
– Picture framing 2 working days
Mounding lengths
– Ready made 2 working days
ornate frames
– Bespoke picture 3 to 5 working
frames days
– Framed mirrors 5 working days
(non-bevelled)
– Picture frame 3 working days
moulding Shop service
– Picture frame 3 working days
moulding sample
– Picture mounts 2 working days
/glass/board/fixing tools
d)Timescales:Whilst every effort will be made to meet the estimated timescale for a given order TIMESCALE ARE NOT GUARANTEED WE ACCEPT NO CONSEQUENTIAL LOSS FOR EITHER DELAYS TO OR NON-DELIVERY OF YOUR ORDER.
Please note that delayed delivery shall not be grounds for rejecting goods terminating the contract.
e)Liability:You acknowledge and agree that we are only will to provide our products and framing services if you agree that our liability is limited.
We will not under any circumstance be liable to any consequential loss as a result of incorrect supply, late delivery, accidental representations or any other reason whatsoever whether avoidable or not. We have worked hard to ensure our website and specifications are up to date, however the risk of error remains, where we do identify a mistake, or it is brought to our attention we will rectify it as soon as possible, Colours of Frames, mounts and mounts viewed via our website may appear different shades on different monitors, tablets, phones and laptops. Where the exact colour and finish is vital. Pls note that you can order moulding and mount samples via our website or in person in our shop located at no:66 awolowo way Ikeja, Lagos.
f)Payment and Interest: All orders must be paid in full before they can be collected or dispatched. Where a credit account has been agreed, payment of the price and VAT shall be due within 30days of the day of the invoice, unless otherwise agreed in writing. We reserve the right to charge interest on overdue invoices which shall accrue from the date when the payment becomes due, calculated on a daily basis until the date of the payment of the rate of 5% per annum above the bank of Nigeria base rate from time to time in force, such interest shall accrue after and as well as any judgement.
The buyer shall pay all accounts in full and not exercise any right of set-off or counter claim against invoice submitted by the seller.
g)Title and risk:Risk shall pass on either collection from our premises(shop) or the delivery of the goods to the buyer’s address.
Notwithstanding the ealier passing of the risk, title in the goods shall remain with the seller and not pass to the buyer until the amount due under the invoice for them(including interest and costs)has been paid in full.
h)Collection:On collection the buyer shall inspect and examine the goods/services supplied.
Collection by the buyer shall be deemed to be acceptance that they are satisfactory and meet expectations.
UNCOLLECTED ORDERS
a)Storage of Uncollected orders:We would appreciate it if you could collect you completed order once it is ready since we have limited storage space and therefore we reserve the right to charge a storage fee of #100 per day on order that are uncollected after 90days.
b)Storage of uncollected large orders:If you have uncollected large item, pls get in-touch or arrange collection as soon as possible and pls note that for uncollected large Frame’s items, these may have to go into commercial storage at a different location all transport and storage fees will be invoiced and payable when you do collect. If your uncollected order has gone into storage please note we will need 1week notice when you intend to collect.
Disposing of uncollected frame artwork:If Framed picture/artwork remain uncollected, after 2months we will write to you (via recorded email) in order to:
-Remind you that the order needs to be collected
-Confirm any outstanding balance.
-Notify that we reserve the right to charge fee of #100 per day after 90days.
-Notify that if not collected within a further 3month we reserve the right to dispose of or sell our frame artwork to create space and recover monies owed to us.
-If disposing of the artwork raises any funds, those funds we will take the money owed to us,plus storage and handling charges any remaining funds will be proper to you(the customer).
c)Force Majeure: We shall not be liable for delay or failure to perform any obligation under these terms and conditions if the delay or failure is caused by any circumstance beyond our reasonable control, including, but not limited to act of GOD, war, civil disorder or industrial dispute.
If a force majeure event prevents the company from being able to provide it goods and services we reserve the right to cancel the contract immediately by giving written notice to the buyer.
d)Data Projection: we will only use the information we collect about you lawfully(in-accordance with the data protection Act 1998), you may email is to check the information we hold about you at any time.
e)Limitation of Liability: For our liability regarding bespoke framing nothing in these conditionals shall limit or exclude the seller’s liability for
-Death or personal injury caused by it’s negligence, or the negligence of it’s employees or subcontractors.
-Fraud or fraudulent misrepresentation.
-Breach of terms implied by section 2 of the supply of goods and services by section 12 of sale of goods Act 1979.
-Defective products under the consumer projection Act 1987.